Return Policy

Shipping Damage Policy:

Any damage during the shipping process is our responsibility. We will replace the damaged parts free of charge.

Please send us a few photos of the damaged parts. We will promptly provide you with a new replacement.

Order Cancellation Policy:

We customize each product based on individual requests. Once an order is placed, we use new high-quality materials to meet your specifications and expectations. Most of our orders are processed within the first working day of receiving your order. Therefore, please contact us within 24 hours; otherwise, a cancellation fee of $35 will apply. If you contact us after 3 days of placing the order, a cancellation fee of $70 will apply.

Return and Exchange Policy:

1. Items must be returned in good condition with their original packaging and accessories, and must not have been installed or used.
2. The return shipping cost is the customer's responsibility, and we are not responsible for any lost return items.
3. All refunds will not incur a restocking fee.
4. We will not accept any items returned more than 14 days after delivery.

Return Address: Room 301, Block A, No.45 Dong Road, Songgang, Guangzhou, Guangdong, China.

E-Mail: contact@momofairings.com

Phone Number: +86 15549341979